To improve the customer's experience, we need to first know it.
Create beautiful surveys in Salesforce and view responses in real-time. Responses are immediately captured in Salesforce and available to view from the Contact, Case, Lead or any other record in Salesforce.
Survey results are available to your customer support agents and are summarized for decision makers.
Surveys can be sent directly, en masse or through automation via process builder, flow or trigger.
Surveyor makes surveying in Salesforce easy and comprehensive.
Gathering customer feedback is only the beginning. Provide employees with real-time visibility to customer experience and their overall view of your organization.
Get straight to the issues that matter to customers and turn every customer interaction into meaningful insight.
Understand every experience that matters to your employees and automatically deliver real-time insights to management so they can take action.
Survey results are immediately available in Salesforce and can trigger automated actions based on the response. No more to need to pay for integrating survey results into Salesforce.
Start surveying today with a best-in-class solution!
New groups to Surveyor for Salesforce each week. Find out why with a free 14-day trial. Setup is as easy as 5 clicks.